Shop logo
FAQs

KUEHSTRY is closed for now but we'll be back soon!

Welcome image
S'lamat Datang di Kuehstry.
Second half Nov preorder opens
šŸ­šŸµ š—”š—¼š˜ƒ, at šŸ³.šŸÆšŸ¬ š—£š— 

Preorders open twice a month:
ā€¢ š—˜š˜ƒš—²š—暝˜† š—³š—¼š˜‚š—暝˜š—µ/š—¹š—®š˜€š˜ š—§š˜‚š—²š˜€š—±š—®š˜† for the first half of the following month (eg April 26 for the first half of May) or otherwise stated.

ā€¢ š—˜š˜ƒš—²š—暝˜† š˜€š—²š—°š—¼š—»š—± š—§š˜‚š—²š˜€š—±š—®š˜† for the second half of the same month (eg May 10 for the second half of May) or otherwise stated.

---

š—–š—¼š—¹š—¹š—²š—°š˜š—¶š—¼š—» š—§š—¶š—ŗš—¶š—»š—“:
Between 1:30 PM and 3:00 PM

---

š—§š—µš—¶š—»š—“š˜€ š˜š—¼ š—”š—¼š˜š—²:
Please š—²š—»š˜€š˜‚š—暝—² that you have selected the š—°š—¼š—暝—暝—²š—°š˜ š—±š—®š˜š—². If you realize you have ordered for the wrong date, kindly place another order for your desired date. There will be š—»š—¼ š—°š—µš—®š—»š—“š—²š˜€ or š—°š—®š—»š—°š—²š—¹š—¹š—®š˜š—¶š—¼š—»š˜€ once payment is made.

Remember to š—¶š—»š—°š—¹š˜‚š—±š—² š˜†š—¼š˜‚š—æ š—¢š—暝—±š—²š—æ š—œš—— when making payment. If you forget, please send me a message on IG chat so I can assist.

You should receive a š—°š—¼š—»š—³š—¶š—暝—ŗš—®š˜š—¶š—¼š—» š—²š—ŗš—®š—¶š—¹ within a few hours after payment. Check your junk/spam folder if you do not see it.

An automated email reminder with collection details will be sent to you two days prior to your collection date, along with a WhatsApp message the day before.

š—Ÿš—¼š—°š—®š˜š—¶š—¼š—»:
š—•š—²š—±š—¼š—ø š—”š—¼š—暝˜š—µ
The actual address will be provided in a reminder message closer to the date via the WhatsApp number you provided. Please ensure this number is correct and working.

š— š—¼š—±š—² š—¼š—³ š—–š—¼š—¹š—¹š—²š—°š˜š—¶š—¼š—»:
š—¦š—²š—¹š—³-š—°š—¼š—¹š—¹š—²š—°š˜š—¶š—¼š—»
If you are unable to self-collect, feel free to arrange your own courier (e.g., Grab Express, Lalamove, PickUpp). Unfortunately, there are no delivery services available.
When do you want your order?
Menu